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Workmail Guide

HEY Review

Teams that want a clean, opinionated email experience with shared mailboxes and tags (no folders)

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Verified specifications

Free tier
No free tier · 30-day trial
From
$99 / user / year
Base storage
100 GB

Source: hey.com — official pricing page

Verified 2026-09-23

Read directly from the vendor's own pricing page

Last updated Sep 23, 2026

Verified capability score

2 / 10

Scored only from what the vendor documents on its own site. A point is awarded only where we can link to the page that proves it; capability we could not verify is not counted.

Verified 2026-09-23

How this score is computed →

  • Open standards (IMAP / SMTP / CalDAV)

    0 / 2

    not documented — hey.com ↗

  • Two-factor authentication

    2 / 2
    “HEY uses the industry standard TOTP protocol, which can be used by a slew of second-factor authentication apps.”

    Evidence: hey.com ↗

  • End-to-end encryption

    0 / 2
    “Encryption at-rest, at-work, and in-transit, but not end-to-end”

    Evidence: hey.com ↗

  • Data residency choice

    0 / 2

    not documented — hey.com ↗

  • Admin & integration (SSO, audit log, API)

    0 / 2

    not documented — hey.com ↗

Overview

HEY is a modern, design-led email service that replaces folders with tags and conversations, adds shared mailboxes for team inboxes, and ships native apps on every platform. Strengths. Genuinely pleasant UI/UX (the best of any mainstream hosted mail); shared mailboxes without per-seat cost; tag-based organization is fast to learn; no ads or tracking. Weaknesses. No E2EE between users (TLS in transit only); storage is per-mailbox, not per-user pool; IMAP access exists but the platform experience is first — power-IMAP users may chafe at limits. Pricing. Current entry pricing, free tier and storage are shown in the verified specifications panel above — read from the vendor’s own pricing page, never copied between languages. Verdict v1: the most ‘delightful’ email product on this list — great for teams that value UX over protocol depth; less ideal for heavy IMAP automation.