Overview
Intermedia is a long-established UK Microsoft partner that resells and manages Hosted Exchange / Microsoft 365 for SMBs — the ‘we’ll run it for you’ option in the M365 world. Strengths. Full Microsoft 365 / Exchange Online under the hood, so nothing changes if you later move direct; UK-based support with a real phone number; managed migration and admin included at no extra cost on higher tiers; strong compliance posture (UK/EU data residency options). Weaknesses. Premium over self-serve M365 pricing — you’re paying for management, not just seats; feature set is exactly Microsoft’s (no extras); lock-in grows with reliance on Intermedia-managed admin rather than your own tenant console. Pricing. Current entry pricing, free tier and storage are shown in the verified specifications panel above — read from the vendor’s own pricing page, never copied between languages. Verdict v1: the right pick when ‘someone should be accountable’ matters more than squeezing the last pound per seat; overkill for self-serve teams.